Pengaruh Ease Of Use dan E-Trust Terhadap Keputusan Pembelian Pada Pengguna Dompet Digital Dana Di Sidoarjo

Authors

  • Miranda Adityawati Fakultas Ekonomi Universitas Nahdlatul Ulama Sidoarjo
  • Laily Muzdalifah Fakultas Ekonomi Universitas Nahdlatul Ulama Sidoarjo
  • Ayu Lucy Larassaty Fakultas Ekonomi Universitas Nahdlatul Ulama Sidoarjo
  • M. Mustaqim Fakultas Ekonomi Universitas Nahdlatul Ulama Sidoarjo

DOI:

https://doi.org/10.37112/bisman.v5i2.1841

Keywords:

ease of use, e-trust, purchasing decision

Abstract

This research aims to 10 knowing the effect of ease of use on the purchasing decisions for Dana e-wallet users in Sidoarjo, 2) knowing the effect of e-trust on purchasing decisions for Dana e-wallet users in Sidoarjo. The research method used is a quantitative method using SPSS analysis tool to measure the result of the effect of ease of use and e-trust on purchasing decisions for Dana e-wallet users in Sidoarjo. The sample of this study amounted to 68 respondents. The place of this research was carried out in Sidoarjo Regency, especially in the Balongbendo area using the cluster sampling method. The data analys technique used is path analysis with the help of SPSS 24. Based on the result of research from the ease of use variable partially positive and significant effect on purchasing decisions. While the result variable partially has a positive and significant effect on purchasing decisions.

References

Asnawati, A., Nadir, M., Wardhani, W., & Setini, M. (2022). The effects of perceived ease of use, electronic word of mouth and content marketing on purchase decision. International Journal of Data and Network Science, 6(1), 81–90. https://doi.org/10.5267/j.ijdns.2021.10.001

Dwiyanti, Ivo Agesti & Sadikin, T. N. (2021). International Journal Administration , Business & Organization. International Journal Administration, Business & Organization, 1(3), 47–53.

Fitria, L., Arifin, R., & Irma Hatneny, A. (2021). e-Jurnal Riset Manajemen PRODI MANAJEMEN Pengaruh Customer Experience, Ease Of Use, Dan Customer Trust Terhadap Repurcase Intention Konsumen Pada Online Shop Shopee (Studi Kasus Pada Santri Pesantren Kampus Ainul Yaqin Unisma). 71–85. www.fe.unisma.ac.id

Isma, R. A., Hudayah, S., & Indriastuti, H. (2021). the Influence of Perceived Usefulness, Perceived Ease of Use, and Perceived Risk on Purchase Interestand Use Behavior Through Bukalapak Application in Samarinda. Business and Accounting Research (IJEBAR) Peer Reviewed-International Journal, 5(3), 1247–1258. https://jurnal.stie-aas.ac.id/index.php/IJEBAR

J. Setiadi, N. (2019). Perilaku Konsumen (Revisi). KENCANA PRENADA MEDIA GROUP.

Kotler, P. & K. L. K. (2012). Manajemen Pemasaran (Jilid 1 Ed). Erlangga.

Melzatia, H. H. (2021). Dompet Digital: Fenomena Cashless dan Isu Keamanan Yang Masih Dipertanyakan. https://www.kompasiana.com/hauramelzatia/61a38015733c4316e50b49d2/dompet-digital-fenomena-cashless-dan-isu-keamanan-yang-masih-dipertanyakan.

Pertiwi, W. K. (2021). Pengguna Dana Mengeluh Ada Gangguan, Tidak Bisa Transaksi dan Transfer. https://amp.kompas.com/tekno/read/2021/09/21/10351597/pengguna-dana-mengeluh-ada-gangguan-tidak-bisa-transaksi-dan-transfer.V

Pramuditha, R., Hudayah, S., & Indriastuti, H. (2021). Jurnal sketsa bisnis. 08(02), 123–134.

Purwanto, N. (2021). Pengaruh Online Consumer Review Terhadap Keputusan Pembelian. Journal Administrasi Bisnis, 72(1), 202–211. https://doi.org/10.37600/ekbi.v4i2.357

Rahmawaty, S., Kartawinata, B. R., Akbar, A., & Wijaksana, T. I. (2021). The effect of e-service quality and E-trust on E-customer loyalty through E-customer satisfaction as an intervening variable (Study on gopay users in bandung). Proceedings of the International Conference on Industrial Engineering and Operations Management, 5495–5506.

Sandy, E., & Firdausy, C. M. (2021). Pengaruh Perceived Usefulness, Perceived Ease of Use dan Trust terhadap Minat Konsumen dalam Penggunaan Ulang Go-Pay di Kota Jakarta. Jurnal Manajemen Bisnis Dan Kewirausahaan, 5(1), 22. https://doi.org/10.24912/jmbk.v5i1.10275

Sugiyono. (2019). Metode Penelitian Kuantitatif (Setiyawarni (ed.); Cetakan ke). ALFABETA, CV.

Downloads

Published

2022-07-28

Issue

Section

Articles